Question 1

What is AwaCommunity?

Accepted Answer

AwaCommunity is WhatsApp-powered estate management software for gated communities in Nigeria. It combines visitor code generation, gate access control, levy collection via Paystack, and resident announcements in one platform — without requiring residents to download a new app.

Question 2

Can residents without smartphones use AwaCommunity?

Accepted Answer

Yes. Residents can receive SMS codes or levy alerts when needed, while smartphone users interact through WhatsApp they already know.

Question 3

How does gate visitor verification work?

Accepted Answer

Residents send 'code' to AwaCommunity on WhatsApp and receive a secure, time-based visitor code in about 10 seconds. Guards validate the code in about 1 second with a full audit trail recorded automatically.

Question 4

How does levy collection work?

Accepted Answer

Residents receive a WhatsApp payment link, pay once via Paystack, and funds are remitted directly into the estate's bank account on the next business day (T+1). Unpaid residents can be blocked from generating visitor codes.

Question 5

How much does AwaCommunity cost?

Accepted Answer

Security & Community is ₦1,000 per family per month. Security + Levy Collection is ₦1,600 per family per month. There are no hidden setup fees.

Question 6

How long does implementation take?

Accepted Answer

Setup is typically completed within 24–48 hours, with training included for estate managers and security staff.

Question 7

Does AwaCommunity scale to large estates?

Accepted Answer

Yes. AwaCommunity supports estates from about 50 homes to 5,000+ homes.

Question 8

How do I book a demo?

Accepted Answer

Chat with the AwaCommunity team on WhatsApp at +234 905 429 7049 or email hello@awacommunity.com to book a free 15-minute demo.